Strategic Portfolio Management (SPM)

Strategy connected, value accelerated

Align strategy, funding, and delivery on one AI-ready platform and turn every plan and strategic initiative into measurable business outcomes.

ServiceNow Strategic Portfolio Management turns plans into outcomes. With one platform uniting goals, funding, and delivery, leaders gain full visibility to steer priorities in real time. AI-powered insights help identify underperforming work, reallocate investment, and accelerate what matters most.

Always aligned, from strategy to delivery

Keep every initiative tied to business goals. ServiceNow SPM links strategic planning, funding, and execution on one platform, giving you continuous alignment instead of static annual plans. Dynamic funding and prioritization ensure investments flow to high-value work while low-impact projects are paused or redirected.

From vision to value, SPM keeps every investment and initiative aligned, measurable, and moving.

Decisions with data, not guesswork

Get real-time visibility across every project, resource, and investment. ServiceNow SPM breaks down silos by unifying data, workflows, and reporting on one platform so leaders see progress, risks, and capacity at a glance. With live dashboards and analytics, you can reallocate budgets and resources in minutes, not weeks, and make every decision data-driven and defensible.

AI that plans, predicts, and performs

Let AI simplify portfolio oversight. With Now Assist, ServiceNow SPM generates and schedules project summaries that track milestones, resources, tasks, finances, and RIDAC so updates and reporting happen automatically. Dashboards and Performance Analytics highlight what needs attention, Resource Management forecasts demand versus capacity, and configurable Predictive Intelligence models can add early signals freeing teams to focus on delivering value instead of chasing data.

MULTIPLY NOW

The power of SPM

Higher returns on every investment

Organizations using ServiceNow SPM achieved up to 365 % ROI over three years, reducing wasted spend and ensuring every initiative directly supports strategic goals.

Faster time to value

By automating planning and unifying work across portfolios, companies accelerated delivery—achieving 30 % faster budgeting and reporting cycles and 22 % faster time-to-market.

Smarter decisions, fewer delays

AI-powered insights improved execution and focus, leading to a 30 % increase in projects completed on time and a 50 % reduction in manual work such as reporting and timesheets.

FAQs

Does ServiceNow SPM integrate with Jira and Azure DevOps?

Yes—bi-directional integrations sync epics/stories, status, and throughput so teams keep working in Jira/Azure DevOps while portfolio views stay current in ServiceNow. That means no duplicate updates, cleaner data, and rollups from team to program to portfolio.

How does AI in ServiceNow SPM help with prioritization and planning?

AI surfaces risks and dependencies, predicts slippage, drafts status, and recommends re-prioritizations (e.g., move budget/capacity to higher-impact work). It accelerates planning cycles with evidence-based suggestions—so leaders decide faster with better signal and value is multiplied.

How does ServiceNow SPM improve ROI and value realization?

By aligning investments to measurable objectives (OKRs), spotlighting underperforming work, and enabling dynamic funding to redirect budget and capacity to higher-value initiatives. Scenario planning and benefits tracking make ROI transparent—so money moves to what works, continuously, not once a year.

What is ServiceNow Strategic Portfolio Management (SPM) and what problems does it solve?

ServiceNow SPM connects strategy, funding, and delivery on one platform. It replaces spreadsheet-driven prioritization and scattered status reports with a single, real-time portfolio view—so every initiative ties to outcomes and spend, and handoffs across PMO, finance, and delivery stop slowing you down

What KPIs should we track first in ServiceNow SPM?

Start with: benefits realized vs. plan, time-to-value, % spend aligned to top objectives, on-time delivery, capacity/utilization, and the re-investment rate from paused/stopped work. Add flow metrics (cycle time, WIP) for continuous improvement.

Turn strategy into outcomes that move the business

Book a meeting to see how Pulse and Patterns and ServiceNow SPM connects goals, funding, and delivery, so every initiative drives measurable impact and every decision is backed by data.

MULTIPLY NOW